Redbus — Refund related

Sir,
i bokked 3 ticket from red bus online ( jaipur to rajsamand)as on 4th april, 2022, same day bus was cancelled and a person from travel agency said that refund amout will be credited to source within 7 days, but same still not credited to my account. And also contact number show in ticket not working.
Please help me.
Mob no. - [protected]
email - [protected]@gmail.Com
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Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2022
Red Bus Customer Care's response
Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
May 03, 2022
Updated by Aklavya91
booking id is *NU[protected]
Mob No. [protected]
Email:- [protected]@gmail.com

Jun 09, 2022
Updated by Aklavya91
Sir still I haven't receive refund amount
Jun 15, 2022
Updated by Aklavya91
booking id is *NU[protected]
Mob No.[protected]
Email:- vikas.[protected]@gmail.com

Jun 15, 2022
Updated by Aklavya91
Sir,
I have already complaint about it previously, but still I didn't receive refund.
Please help me
Jun 15, 2022
Updated by Aklavya91
I have booked tickets from Jaipur to Rajsamand as on 4th April but bus was cancelled due to any reason and when I called to customer care, they replied that refund will be processed within 3 days but still i didn't receive.
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