[Resolved] Redbus — Refund request

bhavada jain

from Surat, Gujarat

Address:	Gandhinagar, Gujarat, 382010
Website:	www.redbus.in/?gclid=CjwKEAiAu6DBBRDDr6-e_6698E0SJACvuxnypFV-SFYTTPm5lKGsGvEIOGpGVoQ_8VgdLSkGhNkvSho

I booked ticket for mandsaur to ahemdabad, on 24 oct 2016 for 1 nov 2016 .
I got successfull booking mail and when i reached to departure the local operator said your ticket is cancle because bus is damage. i didn't get any caal or message or mail regarding cancellation and didn't get rufund of ticket till now. i am very unsatisfide by the booking i mailed to [protected]@redbus.in
but not got any refund related mail. i want my payment back.

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Dec 24, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Red Bus Customer Care's response Hi Bhavada,

Greetings from redbus!!

Ticket id-TJBN69664525

We are sorry for the delay in response.

We have escalated the issue to our concerned team. We'll get back to you with an update at the earliest.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus team