[Resolved]  Redbus — refund required against fraud booking

I booked a bus via redbus dated 10 may 2019 from new delhi to allahabad. I reached boarding point at arround 9.30 pm even earlier and inwas thier till 11.30 pm.in between i tried calling a lot to red bus or the no of operaror provided over email but didn't succeeded because the no were switched off even the landline no was continuously busy, resulting no contact to operator. Then i tried redbus customer care first of all they played with me providing wrong information again around 9.50pm. Then again i tried calling redbus arround 10.15pm. Even at that time they said they were not able to contact operator and advised me to wait their.
After 10.45pm i called redbus again, again they waisted my time with no solutions.
This is not the first time their are 2 more instances where i have been misguided and robbed by redbus.