[Resolved]  Redbus — refund the amount

[protected]@gmail.com
From: shri bhimrao purnaji khaire
Mob [protected]
Date : 02/11/2017

To,

The manager
Axis bank
[protected]@axisbank

Sub : refund of amount
Sir

1. I booked my ticket on line (Red bus) from buldana to pune on 01 nov 2017 for shri swaminarayan travel and & i received message that sbi upi user, your account is debited inr 750/- on date 01/11/2017 at 07.50pm

2. When i enquired from shri swaminarayan travel malkapur regarding bus ticket booking, they replied that your ticket has not been booked. If you want to journey you must pay rs 750/-. Then i paid the amount and travelled on 02/11/2017 shri swaminarayan travel seat du & bus no mh 28ab7902..

3. Therefore, you are requested to refund the amount rs 750/- immediately in my account.

Thanking you,

Yours faithfully,

Sd/-xxxxxx
Copy to :- (Bhimrao purnaji khaire)

Manager - for your necessary action please.
Shri swaminarayan travel malkapur
Shriswaminarayanbus.in
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Dec 8, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Red Bus Customer Care's response
Dear Bhimrao,

Greetings from redBus!

We are really sorry for the inconvenience caused. The refund was initiated back to the source on November 1, 2017 and amount will reflect in your account within 7 bank working days.

Thank you for contacting redBus.

Regards
Team redBus
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