[Resolved] Redbus — refundable amount not received

Ashwin Deshpande

from Ujjain, Madhya Pradesh

Website:

www.redbus.in

I booked ticket on 5th feb but some how it was declined but amount of 2234 was deducted from my account. After so many follow up till date i haven't received that refund back. Though red bus accept that they received that amount and every time they raise a new complaint no for refund, but till date no refund is received. I have all mail communication proofs when i provide all details they asked me every time like bank statement etc. I want my money back with compensation.

Regards

Ashwin deshpande

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Jul 17, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Red Bus Customer Care's response Dear Ashwin,

Greetings from redBus!

Thank you for reaching out to us!

In order to resolve your query/issue, request you to share the following details:

• Registered Email ID -
• Mobile No. -

Once we receive these details, we will work on the resolution promptly.

Have a great day!

Look forward to your response.

Best Regards,
Team redBus