[Resolved] Redbus — refund/reschedule | |
Hi, I booked a ticket from mumbai to hyderabad. Because of change in schedule i reschedule it. The ticket i reschedule is of lower amount but i didnt get a refund. 80% of my money is deduct as reschedule charges. I talked to the customer executive regarding that none of them gave me satisfactory reply. Executive talked to me in very rude manner. I never expected such type of behavior from red bus. This company doesn't give value to their customers. Regards Sonam gupta Was this information helpful? | |
Feb 23, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 19, 2019 Red Bus Customer Care's response Dear Customer, Greetings from redBus.in! We are extremely sorry about the hassle caused. We request you to share your ticket details to us on [protected]@redbus.in along with the complete details on the issue faced as this would help us to assist you further. We request your co-operation in this regard. Thanks, Team redBus. | |
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