[Resolved]  Redbus — regarding hotel services

Address:	Ujjain, Madhya Pradesh, 456006
Website:	[email protected]

My self vijay shukla i have booked hotel in agroha lodge in ujjain in 25 to 26 jan.2018. A. C room. I have booked. Inside room no towel is inside no soap provided. When i ask for water, so hotel management provide me a go ground floor ro is fiited take water by self. A. C is also not working. I didn, t get a good facility. I wan, t refund my money. My voucher id t181p5125635. & my booking id htlb2b3wvvx6g.in room no network it's to conjusted. When i compliant to red bus they denied to my request. I have attached screen shot of red bus reply. Why red bus not helping the customer.