[Resolved]  Redbus — regarding inconvenience and suffering caused due to delay .

I booked Prasannna purple bus ticket ticket from Mumbai to Pune via red bus app and wasn't informed about the delay it will cause.After waiting for 20 min, I called to enquire then I was told the bus might take an hour to reach and irlt was bus assistant's fault as to why I was not informed and later on when I enquired the bus assistant he blamed it on other employees .I had to wait for 1 hour and 45 minutes in hot afternoon.I am highly disappointed with the service and will be reaching my destination late at night.