[Resolved]  Redbus — Regarding refund money

Address:Indore

On 10/08/2022, a ticket was booked by me from RedBus App for a single seat from Indore to Gwalior in the name of Swatik Gupta, the single seat was being shown on the App but when we sat in the bus, we shared that seat. It was told that 2 persons will travel on that seat. When we talked to Bus person in this regard, he said that it is only in seat sharing, you should contact RedBus in this regard. But we could not be contacted in redbus, due to which I did not make that journey. My time and money both wasted due to red bus mistake.
I request redbus to kindly refund my ticket money.
thank you
Name- Neeraj Gupta
Mob- [protected]
Ticket- TR[protected]
Indore to Gwalior
Ticket holder- Swastik Gupta
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Aug 10, 2022
Complaint marked as Resolved 
Please refund money
Red Bus customer support has been notified about the posted complaint.
Aug 10, 2022
Updated by Neeraj Guptaa
No solution yet
Aug 11, 2022
Updated by Neeraj Guptaa
No update received
Verified Support
Aug 13, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
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