[Resolved]  Redbus — regarding refund of rs.1500/- after bus cancellation

Address:	Bangalore, Karnataka, 335804
Website:	www.redbus.in

Dear sir/madam,

I am very regret to say that my experience with m/s redbus is very panic.

I want to inform you that on dt. 31.07.19 i have a booking from ajmer to suratarh (Redbus ticket no. - tn8u11469674 & pnr no.[protected], other ticket details available in the attachment). Due to some unavoidable circumstances that bus is cancelled and it was informed by the agent of m/s rathore travels madho. He also told that you book a fresh ticket with any other travel agency with your money. About asking the refund of rs. 1500/- of my ticket, he informed that refund will be automatically came in your account by m/s redbus.

Afterwards, i have done lot of verbal communication with m/s rathore travels madho agent & he told that you contact with m/s redbus, they will pay your refund.

So, i am contacting to redbus representatives several times. One of their representative give a verbal compliant no. 10451477 on dt. 26.09.2019. But till date there is no positive response from m/s redbus side.

In the whole episode, i am very fed up about the working of redbus and i am very surprisingly think that how can this organization run successfully in our whole country in a very pleasant way. It takes more than two months for a single refund of only rs. 1500/-.

I hope that you will take an early & appropriate step regarding my refund and help me in this situation.

Regards,

Ashish sharma
Mobile no. [protected]