[Resolved]  Redbus — Regarding refund the money

Sir
It is to intimate that I was booking a bus ticket from barabanki to delhi on 17 feb 2021 but the ticket was not booked and the money for rs 853.95 has been deducted .

Therefore it is my humble request kindly to refund the money as soon as possible. The screenshot has been attached herewith.

Order no[protected]

Txn id UPI/[protected] /P2M/redbud.[protected]@indus/I
+1 photos
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Aug 12, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Feb 18, 2021
Updated by Nishankjain27
Sir
It is to intimate that I was booking a bus ticket from barabanki to delhi on 17 feb 2021 but the ticket was not booked and the money for rs 853.95 has been deducted .

Therefore it is my humble request kindly to refund the money as soon as possible. The screenshot has been attached herewith.

Order no[protected]

Txn id UPI/[protected] /P2M/redbud.[protected]@indus/I

Verified Support
Feb 21, 2021
Red Bus Customer Care's response
Hi,
Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us with your concern for the trip ID:[protected].
Upon checking we found for the failed transaction ID:[protected], the refund of Rs.853.95/- was initiated on 19th February 2021 and will reflect in the source within 5 - 7 bank working days from the date of initiation.
For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help.
As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.
Thank you for choosing redBus.
Have a great day!
Take Care,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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