[Resolved]  Redbus — regarding the cancellation of ticket

Hi sir,

I was not unable to cancel the ticket where i have booked for 25th oct 2019. When i am cancelling the ticket it is saying that the contact the operator. But the operator is telling that they cannot cancel the ticket told furthur to contact the red bus. But when we contact the red bus customer care they are telling to contact the operator. We are in the perplexity of whom to contact now! Kindly help us regrading the issue for cancellation of ticket
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Nov 20, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2019
Red Bus Customer Care's response
Hi Mona,

Greetings from redBus!

In order to resolve your query, request you to share the following details:

Registered Email ID
Mobile No.
Ticket ID

Kindly mail us the details to [protected]@redbus.in, once we receive these details, we will work on the resolution.

Look forward to your response

Team redBuddy
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