Redbus — Regarding the false commitment provided

Address:

Amravati, Maharashtra

Hi, I booked the ticked online through redbus for new raja travels and they mentioned the departure time at 6:30pm on 27th april and the arrival time to 5:30am on 28th April 2015 as my office was scheduled at 6:00am I preferred to book that ticket confirming two times with redbus customer care thta the bus may not delayed. when I reached to the power house which is the point for new raja travels which didnt came but they asked me to sit in rajlaxmi travels stating the company is same. The bus was not in good condition at all. and took 15 hours to reach pune. The behaviour was not good. It was very disappointing and pathetic journey wherein i missed my meeting, my office and unnecessary i had to be on unplanned holiday. It was pathetic experience i had to face because fo redbus fase information and the pathetic traveller rajlaxmi which was fraud it should be new raja travels.Please refund my money as this was the worst experience I had faced with redbus and travels. Regards, Yogesh Sawarkar