Redbus — Regarding wrong customer service

Address:Bhilwara, Rajasthan

Dear Team, I had booked tickets from your esteemed organisation With PNR RZKBQT from Delhi to Chittaurgarh on 20 March for 21 march. As per your email (print out of ticket) and guidance on message I had visited Ajay Travels c/o Ashoka travel shop No. 91, Khanna Market, near ST Stephen hospital, Tis Hajari, Delhi. They had given me Sleeper no O in there vehicle number RJ27 PA 1010. In morning at 8:20 am (22 March, 2015) bus reached to Bhilwara (60 Km before chittaurgarh), when I asked to local office regarding what about my ticket to Chittaurgarh, they told me this bus is just from Delhi to Bhilwara & for Chittorgarh I have to travel by Rodaways on my own expense. I am shocked that after booked ticket in advance from red bus I had paid extra amount from Bhilwara to chittaurgah. I need call with logical resolution & my amount Rs 53 plus Rs 20 back along with mental harassment compensation from your side. Regrards: Narendra Kumar Salvi ICICI Bank
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