[Resolved] Redbus — Request refund amount for my book ticket

Narsinh Prajapati

from Vadodara, Gujarat

Address:

2nd floor, Konterra building, plot 505, Phase III, Gurugram, Haryana 122016

Dear sir/madam,
I My self Narsinh Prajapati.i am book my ticket using Redbus application. So my Boarding time 04:49 AM jan 22, 2021 but bus get early around 04:00 AM and driver call me around 10 minute early so I am miss my buss. As per contact person talk its refund my amount but still amount not refund in my account. so please needful for this.

Ticket Information:
Route: Nadiad to Rajkot (Gujarat)
Ticket No:
TQ2Q88392085
Passenger: Narsinh Prajapati 29, MALE
PNR: ZB[protected]
Travels:
zingbus
Departure: 04:49 AM Jan 22, 2021
Seat Numbers:
33
Total fare paid: Rs.415.0
Boarding point: Nadiad Expressway
Landmark: N/AAddress:
Nadiad Expressway
Boarding point contact: N/A
zingbus Customer Care:
[protected]

Thanks,
Narsinh

+1 photos

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Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2021

Red Bus Customer Care's response Hi Narsinh,

Greetings from the redBus!

We are sorry to hear about the poor experience and truly regret the inconvenience caused. We have escalated your complaint to the relevant team. We will keep you posted with updates. Kindly bear with us.

Thank you,
Team redBus

Verified Support

Feb 06, 2021

Red Bus Customer Care's response Hi Narsinh,

Greetings from redBus!

We regret the inconvenience caused.

The full refund has been initiated from our end on 28th January 2021, and this will reflect in your source account within 5 to 7 business days from the date of refund initiation.

Thank you for reaching out to us.

Team redBus!

Note: "redBus or its representative will never ask for - OTP, CVV or PIN for any reason. Please do not share such details either via call/SMS/email"