Redbus — Reservation reg | |||
We booked the ticket on 25.2.2016 from coimbatore to chennai in National travels. We booked for berth but while travelling the travels office alloted seater. we feel inconvenience in travelling national travels. we didnt get the refund money also. and we didnt travel in national travels on that date. national travels is worst travels. For making money they are selling tickets in their office as well. and same thing they are given in red bus also. so for one bus they are selling tickets in two different locations. we are totally disappointed with your service. we request national travels to be removed from red bus. otherwise you will be loosing your customers in future. CHAKRAPANI - [protected] Was this information helpful? | |||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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I am extremely sorry to hear about the issue with this trip, knowing that the seat was changed. I completely understand that this wasn't the experience you expect when booking a ticket with redBus. We aim to connect you to a hassle free trip - no matter where you are going - and I understand how difficult this experience would have been.
Don't worry, I've forwarded your feedback to the Bus Operations team so they can check in with the Bus operator and investigate the details. I will follow this up and revert to you with a solution within 48 working hours.
Please note: The Bus operator will either agree for a refund or dispute this claim; In case they agree I would be happy to process a refund as suggested by them and, if not, redBus will try and help you in the best possible way. I will keep you posted on the outcome with reasons if any.
Aditya.V,
RedBus.in