[Resolved] Redbus — Sangita travels

potnuru prasanna

from Mumbai, Maharashtra

Website:

www.sangitatravels.in

I have booked the ticket from Hyderabad to Mumbai on 14th aug, 2016.

Date of journey is 15th aug, 2016.

But bus had gone without at least informing me, even though i had called the concerned person before the reporting time 3:29PM at boarding point SR nagar, near Axon hospital.

Also the way, the travels person was talking, not good with customers like using vulgar language.

Please take it as the high priority and solve this issue.
Kindly credit the refunds as soon as possible.

Name:Prasanna kumar,
Contact:[protected]@gmail.com
Phone:[protected]

Required details:
Sangita travels,
Hyderabad to Mumbai,
Name:Prasanna kumar,
Boarding point: SR nagar Axon hospital
DepTime:3:29PM, Aug15th 2016
TIN:TJ9C93296667,

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May 17, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Red Bus Customer Care's response Hi Prasanna,

Greetings from redBus!.

Ticket id-TJ9C93296667

We are sorry for the inconvenience caused, we have escalated the issue to our bus operators team.
We will reach out to you with an update at the earliest.

Regards,
redBus Team

Aug 22, 2016

Updated by potnuru prasanna Thanks for your acknowledgement.
I would be very happy if i will get the refund amount.

Regards to Red bus team.

Aug 22, 2016

Updated by potnuru prasanna Credit the refund to the account from which ticket was booked.

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Comments

Leezar Kumar

We booked 4 bus tickets via red bus but we filled wrong date by mistake so i want to change my date of[protected] to[protected].
Its my humble request you to plz refund my money or provide us 4 seats for delhi on 15 august 2016... I will be very thankful to you.
Kindly do the needful ASAP.