[Resolved]  Redbus — seat not as per the chart given, bus staff member given me threat, bus staff member thrown my laptop bag

Address:New Delhi, Delhi, 110019

Hi,

I was traveling from kanpur to delhi in shatabdi travels bus on 1 december 2018, i boarded the bus around 7:30 pm my seat number was s9 which was non-window seat as per red bus chart (But in bus s9 was window seat and s10 was non-window seat) in mid way another took the bus and he was claiming non-windows seat which was s10 booked on his name and bus staff member came and listening to the matter and he misbehaved thrown my laptop bag which got banged with window glass, there was no space to get down from the seat as well as there few passengers traveling without ticket and they were sleeping over the floor of the bus. I have photographs as proof

It was very very bad experience with red bus

Regards,
Jatin dembla
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Jan 5, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Red Bus Customer Care's response
Dear Jatin,

Greetings from redBus! Thank you for writing to us!

In order to resolve your query, we would need further details from you. I would request you to please share registered email ID, mobile number, TIN, so that we can have this issue escalated to the relevant department and have it resolved for you.

It has been a pleasure serving you today. Thank you for choosing redBus and have a great day ahead.

Regards,
redBus
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