[Resolved]  Redbus — services of buses

Address:400092
Website:redbus.in

I was traveling from Mumbai to Rajkot on 16th october'17 in Neeta Volvo Bus with no. MH04FK6969. first of all, due to festive season, the rates were very high so i paid 2500 for single journey hopping for a good service, but my expectations were wrong. The bus was around 45 min late, there was mo light in the cabin, the sleeping coach in which i was traveling was torn. In other buses we travel either its ac or non ac, we are provided a bottle of water, but in this journey, no water bottles were provided either. the staff of bus was really non co-operative, also the timing of bus was worse. it guaranteed 13 hour journey but took around 15 hours.
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Dec 4, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Red Bus Customer Care's response
Dear Mihir,

Greetings from redBus!

We are really sorry for the inconvenience caused. We request you to provide the redbus ticket id with us to look into the concern.

We are awaiting your revert.

Regards
Team redBus
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