Redbus — shifted my bus and time

Address:

Bangalore, Karnataka

Dear Sir, Im Raghavendra Bhat, I booked Bus Ticket from Bangalore to Davangere, Seabird Bus PNR NO 2463732 Seat NO L10 Time 2:30 PM Travel Date 18.04.2015 Booked Date 17.04.2015 Today i got massage called ur bus shifted called 3.50 PM seat NO R8. Without knowing me how can u people change the time. i cancelled ticket and i need full amount on which i booked ticket. I really so much struggled when i booked other then VRL and SRS.last time when i booked ticket National Travels from Bangalore to Hubli, when step in the bus they didn't allow to given my seat number, i booked front they given last lext seat, when i raised the query they telling i[censored] want u sit otherwise get down here. suddenly i called red bus they not pick the call, today also i called several time from 2 pm to till now i tried around 40times still they not pick the call.what is use for customer care. not only today i tried so many times. Humble Request for you, Please release my full amount. Regards, Raghavendra [protected]