[Resolved] Redbus — shifting of berth booked for my son today - 23/4/18 - madurai to chennai | |||
I booked ticket through red bus in orange travels bus from madurai to chennai. His ticket number is:tm5j[protected]dhanush-pnr :ts[protected]kdss/7690619/ott-2012 (Sleeper)-travels: orange tours & travels My son is just 16year old boy. I boarded him in the bus today in person and settled at his u10 allotment firmly. After just 30 mts, i got a call from my son that he was forcibly vacated and accommodated in twin bed side to settle with some other stranger over there! There were 19 number of single berth people taken their places comfortably, operator targeted this young boy to vacate his place without his interest. I informed the driver sakthi p ot 10011d ph:[protected] in person to get him dropped at perungulathur promptly since he is so young to get it missed in person. He acknowledged promptly for that. As a father, why should i allow my child to sleep with some other stranger for that i took all the precautions got chocked by this orange travel for their own benefits. I sort a clear explanations from both read bus & orange on this and make you accountable for any mis happnings in between. Why should i put my children's life at stake on you people's criminal benefits Take action on orange with evidence to me and a prompt response from your end is sorted as first step immediately. Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 Red Bus Customer Care's response Dear Customer, Greetings from redBus. We’d never want our customers to experience anything as such. Please share the ticket ID along with the concern in details to [protected]@redbus.in and we'll look into it. Thank you for contacting us. Team redBus. | |||
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Looking forward for the cooperation and quick response.
Thanks,
Vibisha