Redbus — So many calls till not refund (More than 2 weeks already)

Address:

Bangalore, Karnataka

I really had a very very bad experience with red bus. I think these are bunch of fraud people running the show. The main business is to cheat the customers. On 7th Aug I booked two tickets to travel from Bangalore to Hyderabad. The booking was confirmed. I received a call from the bus operator stating the bus had an accident and can not travel. I immediately called to Red bus and stated the problem. Red bus asked me to book for another bus and money will be refund in 7 days. I have already called 20 times. They are having a toll customer care (already spent 300 rs in the call, refund amt 2780). Till now my money has not refund . Now every time I call red bus they are making a new excuse. When I call today, they are saying no complain is raised till now...