[Resolved] Redbus — SRT bus no. TN30 BB 4455

Dashrath007

from Coimbatore, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600017
Website:	www.srtbus.in

Red bus ticket TK[protected]
SRT Volvo semi sleeper booked 2 tickets now its break down just away from 5km from salem engine stops working driver is not able to start for last one hour and they are not able to provide any alternate bus. Please help have to reach chennai urgent.
Please make some arrangements earliest.
Case is very urgent I have to attend one patient case is very serious.

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Aug 11, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Red Bus Customer Care's response Dear Dasharath,

Greetings from redBus.in!

Verified Support

Jul 10, 2017

Red Bus Customer Care's response Dear Dasharath,

Greetings from redBus.in!

Ticket ID : TK[protected]

Further to our telephonic conversation, we would like to inform you that necessary measures has been taken against the bus operator to ensure such incidents are avoided. Also, the refund for the ticket has been initiated and the same should reflect in your account in 7 business days from the time of initiation as per the standard banking procedures.

We thank you for your co-operation.

Regards,
Team redBus.