Verified Support
Dec 13, 2020
Red Bus Customer Care's response Hi Sheetal,
Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the refund status of your ticket ID TPCR24864282.
I understand that this experience may be causing an inconvenience to you, and I am truly sorry.
As dicussed on the call, upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 27th November to the mode of payment used by you for this transaction. As mentioned, in our previous mail, we are sharing the details of this refund once again.
The refund for your ticket has been initiated from our end on 27th November to the mode of payment used by you for this transaction.
Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days.
Details of the transaction are given below:
• PO No. :[protected]
• Refunded Amount: Rs. 914/-
• ARN No. or Refund Reference no.: [protected]
Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the ARN / reference number shared above.
I hope this response was satisfactory.
For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.
Once again, I thank you for choosing redBus and apologize for any inconvenience caused.
Have a great day!
Take Care,
Team redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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