[Resolved] Redbus — They booked my bus ticket while I was checking fare price.

akshansh chaurasia

from Indore, Madhya Pradesh

Oct 29, 2022

Website:

Redbus.in

I checked yesterday bus fare on redbus during checking it I linked my Amazon account with it and they just completed my booking with my Amazon pay balance. They don't even ask me to pay via card/usi they just use my wallet balance and now they said we didn't provide you full refund of it they want to deduct 228 rupees but I want full refund because I don't want to book that ticket i just checking offer .and also now offline that ticket price is less so why would I choose redbus to book my ticket .

+1 photos

Was this information helpful?

No (1)

Yes (1)

Dec 17, 2022

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2022

Red Bus Customer Care's response Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.