Redbus — Ticket amount debited but not reached red bus.
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Siddddh
Dec 16, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Address:
redbus
Website:
www.redbus.in/info/redcare
I have booked a ticket for Pune-Banagalore on 14th Decemeber of worth 1500 k. The amount is debited from my account but redbus says they did not receive it. My bank asks me to report a complaint to redubus. I tried reporting a complaint on their mail [protected]@redbus.in. But they no longer accept complaints on that mail. so I tried their 'Help' option on their official website, But I have to chat with a bot which says " I am sorry about the transaction failure. However, please note we haven't received any payment from your end." How do I get my money back?
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Greetings from all o[censored]s, here at redBus!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.