[Resolved]  Redbus — ticket amount debited but ticket not booked

Address:In coimbatore, 641035

I booked ticket from coimbatore to chennai on 14th oct 2019, for 2 persons. Entered all passenger and mode of pay details with net baking details. At payment screen there became error and amount debited and tickets not booked. Even after i wait up to 22th oct for automatic return, still i didn't receive the amount. I need your support and return my money (Rs.1605)...
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Feb 24, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Oct 29, 2019
Updated by Ramesh@88
Still complaint not resolved ...is this the way of customer complaints handling...I really disappointed with red bus customer care...I need my money back ...
Verified Support
Jan 20, 2020
Red Bus Customer Care's response
Hi Ramesh,

Greetings from redbus!

We regret the inconvenience caused due to failed transaction. Trust your issue got resolved. If you are yet to get the resolution to this issue, we request you to share you concern along with your booking details at [protected]@redbus.in

We will assist you accordingly.

Thank you
Team redBus!
Complaint comments 

Comments

Even after complain regarding amount debit and ticket not booked, still there is no reply ...ticket booked on 14th October 2019, no auto return of amount still 25th October 2019. Complained on 22nd october 2019, there is no reply and status update...

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