Redbus — Ticket amount not refunded.

Address:	Hyderabad, Andhra Pradesh
Website:	www.redbus.in/

Team, I am a FRUSTRATED customer of REDBUS. I had booked tickets from hyderabad to goa on paulo travels. Details below THAB42928786 P[protected]/H91 Paulo Travels 07:15 PM Sep 30, 2015 4(M), 3(M), 6(F) Rs.10402 The bus operator called at 11pm and said bus is cancelled when the scheduled time was 7pm. I have not yet received the bus refund amount status. For the below ticket Goa to Hyderabad THAB74756487 39E370/SL335 Kesineni Travels 05:00 PM Oct 3, 2015 L1LB(M), L2LB(M), U1UB(F) Rs.7920 -- The bus operator called and said bus was cancelled. i have not yet received any OTP to send it for any refund. The customer care number you provided is not picking up. And finally i booked return ticket from goa to hyd. Details below - redBus mTicket - Goa to Hyderabad THAT77933532 P[protected]/H91 Paulo Travels 05:15 PM Oct 3, 2015 20(M), 24(F), 23(M) Rs.8502 Rs.8477 Rs.25 -- As i was not ready to travel with paulo travels again for the dumbest service.i tried for cancellation on 1st Oct. But i was not able to cancel from the ios app. I tried calling customer care but around 3-4times it was busy and i could not able to contact your customer care. I have tried my best to cancel this ticket but lost hope from your side. Iam not in a position to lose money where i was no way related because of the techincal issues from yourside. And when i discussed with your customer care they asked me to write this big mail. I love redbus a lot of your service but i am worried if i would lose my trust towards you. I have already complained in facebook redbus page.