[Resolved]  Redbus — ticket amount not refunded even after continuous complaint.

Hello,
I have not received the refund of the below ticket yet.
Kindly look into this matter.

Redbus mticket
Route: Udupi to Bangalore
Ticket no: TN6K35101799
PNR No. :[protected]*Up
Travels: Sri Durgamba travels
Departure: 09:20 pm May 27, 2019
Seat numbers: 9
Total fare paid: Rs 700
Boarding point: Suraksha Travels, Udupi
Dropping point : Vijayanagara, Bangalore
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Jul 28, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Jun 18, 2019
Updated by Shetty07
Issue is not resolved
but the Redbus support exexcutive marked the issue as resolved.

And there is one more issue, RedBus executive was asking for debit card details, when denied the person used abusive language and disconnected the Call.
Verified Support
Jun 25, 2019
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We are sorry for the inconvenience caused. The refund of your ticket was not success due to some rare technical issues. We have reprocessed the refund on 25th June 2019. You will receive it within 7 bank working days. Thanks for choosing redBus.

Please feel free to write to us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.
Complaint comments 

Comments

It's being 20 days over my refund of bus from baroda to Bhopal not credited yet the app showing that refund is in process.. I want my refund back soon as possible

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