[Resolved] Redbus — ticket amount not yet refunded

[Resolved] Redbus — ticket amount not yet refunded

D Dental Library from Jayamkondacholapuram, Tamil Nadu

On 7-1-2018 i booked a bus ticket (From chennai to tiruchendur) via redbus.in. Ticket booking failed but amount (Rs: 839/- (Actual fare rs:759.10+processing fee: 79.90) was deducted from my debit card (Rupay:[protected]). The deducted amount is not refunded yet.. This is worst response from leading company.. I tried their customer care number but they keep telling that the amount was refunded already.. But i didn't received any amount in my account yet.. It has been 2 wks already since the amount was deducted. Pls refund my money as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Feb 21, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Red Bus Customer Care's response Dear Customer, Greetings from redBus!!! Refund for failed transaction of amount Rs 759.10 has been successfully credited back to payment source from our end.Kindly contact your card issuing bank and share ARN "30001080088007215711266" with them. They will assist you further with refund details. Thank you for contacting redBus. Team redBus. Jan 21, 2018 Updated by Dental Library One of fraud member from this forum contacted me and asked me to tell the card number used for booking tickets . Did I regret to tell him..But he said he is calling from this forum and stating his id as RJ1192 and asked further details. Though I doubted him finally I fell into his rings and revealed all the secret number and OTP of the account associated.He stole all my money from my account ..It is about 17678rs(8839+8839).His contact number:[protected]..I tried to contact him many times but mobile not reachable.. I trusted this forum to register complaint and finally landed in another fraudulent activity.Pls help me to find this guy.And also make necessary actions to refund my money pls..thank u.i am attaching the deducted amount screen shots.Look at the atm id and help me to resolve this..I trusted redbud and this forum..Both played in my life and took my money.. Jan 21, 2018 Updated by Dental Library These are attachments
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