[Resolved]  Redbus — Ticket amount not yet refunded

Address:sri kalora lingeshwar english medium school, near KEB NHno -9 Humnabad

I cancelled my ticket on 8 April 2021.From Humnabad to Bangalore. Received msg 1200 refunded to ur acct. But nothing has come to acct. Mobile no [protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Hi Owen,

Thank you for reaching out to us regarding the refund status for your ticket no. TQ[protected]. I am your redBuddy Sumanth and I have been working on your case.

Your refund has been initiated from our end on 8th April 2021 to the mode of payment used by you for this transaction.

PO No. :[protected]
Refunded Amount: Rs. 1200/-
ARN no.:[protected]

Basis the policy of your bank, the amount should reflect in your account within 5-7 business days. If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.

I hope this response is satisfactory. For any other questions please write to us at https://m.redbus.in/help  

As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me.

Please spare a moment to share your valuable inputs.

I hope I have been able to help you.

Take Care,
Sumanth
redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. 
Hi Owen,

Thank you for reaching out to us regarding the refund status for your ticket no. TQ[protected]. I am your redBuddy Sumanth and I have been working on your case.

Your refund has been initiated from our end on 8th April 2021 to the mode of payment used by you for this transaction.

PO No. :[protected]

Refunded Amount: Rs. 1200/-

ARN no.:[protected]

Basis the policy of your bank, the amount should reflect in your account within 5-7 business days. If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.

I hope this response is satisfactory.

For any other questions please write to us at https://m.redbus.in/help

As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.

I hope I have been able to help you.

Take Care,

Sumanth

redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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