[Resolved]  Redbus — Ticket booked but not confirmed by bus travels

Address:	Mumbai City, Maharashtra, 400053
Website:	Redbus.in

I have booked my ticket from Mumbai to Hyderabad on 12/April/2017 through Redbus.in website. My date of journey was 28/April/2017 through Jabbar Travels. When i am board the bus on 28 April the conductor said my booking was cancelled and allocated to another persons name. I was shocked, and called to the Redbus customer care number. They said that the ticket booked on my name only and it was not cancelled. But Jabbar travels said, your ticket is cancelled on our website. So you can not board this bus.
I was so frustrated but i don't have any choice, so i get down the bus and went to another travel agent and booked another ticket on same days by Sahara travels bus.
In this regard i want to lodge complaint against RED Bus website and also i want Rs 1, 00, 000 as compensation for causing mental frustration. Also this agencies should know what will happen if some thing is done without passengers concern.

Kindly help me in this regard.

Thanks,

D.Sridhar Rao
[protected]