[Resolved]  Redbus — ticket booked for resort and cancellaing due to carona virus

Address:	Flat no. 302 park view avenue apartments,BSP colony, 500018
Website:	Www.redbus.in

I have raised a ticket to cancel my booking as it's a alarming situation in hyderabad having 45 positive cases of karona. As govt. Asked us not to go for group gatherings or public places we requested them to cancel even though as per the booking policy it's not cancellable and on opening a ticket we were assured by redbus if vendor accepts the refund we are ok refund the entire amount. But today me. Navneeth from redbus calls me and tells vendor is ok to refund but redbus is not sensible to such issues so we cannot refund the amount of 169/- used for the booking from the wallet. This a exceptional case where in entire world is worried and these people say either you go get effected or loose your money. They dont have corporate social responsibility. They are not bothered about the customers they want to make only money. Why should i loose my hard earned money and my wallet money just because of these people's negligence. Request you to look into it and call back me with best possible sol on my mobile [protected]