[Resolved]  Redbus — Ticket cancel before few hours

Address:	Ahmedabad, Gujarat, 380001
Website:	www.redbus.in

Pathetic service by red bus. I booked my ticket on 29th and got confirmation text for the journey on 31st oct 2016. However on 31st oct, i get call from bus operator to cancel the journer as there is no bus available for journey. I called red bus many times, they were least bother about inconvenience caused and ask to cancel and arrange some other mode to reach ahmrdabad at myself. First i called at 1 pm and they said they will arrange some other bus and call back to inform within an hour. However i did not receive any call. I called them again ask to talk with manager, they said no manager is available, we wil arrange manager call back and our manager will call you. I did not receive any call from manager. Red bus is very pathetic, i called many times no resolution ask to manage myself and then i called at 6 pm, they said about terms and condition and finally cancel my ticket. Lots of trouble. Very disappointing situation consumer court should cancel red bus license. They are least bother about customers. They took money from my account and did not provide services