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Redbus — Ticket cancelation on Journey day

I had booked ticket from Kolhapur to Vashi as on 20th Aug, 2022 in INR 699/- for journey as on 6th Sep, 2022 evening.
I have received call & message from bus operator on journey day morning that bus has been canceled due to technical issue pls collect your refund from online.
When i have approached same operator Manjunath Travels in evening they have given reservation with INR 1600/-.
Refund of INR 699/- has been processed by red bus.

Red bus need to refund additional INR 900/- which has been forcefully collected from me for same journey. If red bus is having trusted operates then they need to provide alternate ticket in same cost.
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Comments

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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