[Resolved]  Redbus — ticket cancellation but money not refunded

Address:

Chennai, Tamilnadu, 600044

I booked my bus ticket by redbus on 7th oct, 2019 (Ticket number (Tin): tnb[protected] from chennai to tiruchirappalli for dated 8th oct, 2019. Total amount i have paid was rs.551/-. And cancelled it on 7th oct, 2019.

Still i did not received that refund amount (Rs.423.50) in my bank account and in received cancellation mail you mention that we will return that amount within 2-7 working days.

In addition, i spoke to customer care executives, one is saying that your amount will be refunded within 2-7 days and other executive is telling that the refund amount was credited to my account on 7th oct, 2019 itself but there is no refund amount in my account. So please don’t cheat your customers.

I request you to refund my money soon.