[Resolved] Redbus — Ticket cancellation

Ravi Akash

from Chennai, Tamil Nadu

Address:	625107
Website:	www.redbus.com

Today I have booked a tickets online from Madurai to thirupathi through red bus ie.13.2.2017.Ticket no is Tk3F75326758. Actually I have to book a ticket for 26.2.2017. But due to some error it had been booked for today .But immedietely I tried to cancel it but it is not possible.Due to this I lost RS 1900.so please resolve my grievance. Thank-you .

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Mar 19, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

Red Bus Customer Care's response Hi Ravi,

Greetings from redBus!!

We understand your concern, however once the ticket is generated. We will not be able to modify or change the date of journey. We request your kind understanding in this regards.

Regards,
Redbus Team