Called the the bus operator he is okay to give me a cancellation refund but redbus redbus india policy does not allow me to cancel the ticket.
Tkcp66252660
The mobile app has no option to cancel the ticket. You are forcing me to keep the ticket while i am not traveling. So according to your records - i am travelling while i am not. Very ambiguous and dangerous.
How can you ensure no other passenger will travel against my name? Your design of the booking system is awful.
Your records prove my false presence that i was in the bus. Atleast allow me to cancel the ticket.
Your support team also cannot cancel. Pathetic!
Am unhappy customer. Every one said abhibus is good. I agree. Was this information helpful? |
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