[Resolved]  Redbus — ticket cancellation

I booked a ticket for 2nd nov and i want to cancel it but redbus is denying to cancel the ticket even though there are no policies mentioning that ticket is non cancellable. On ticket it is written that it can be cancelled before 2nd nov but redbus is denying it.
They have mentioned on the ticket that it can be cancelled but now they are not doing it.
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Dec 6, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus! Thank you for writing to us!

In order to resolve your query, we would need further details from you. I would request you to please share your registered email ID, mobile number and booking details so that we can have a check.

Thanks for choosing redBus and have a great day ahead.

Regards,
Team redBus
Complaint comments 

Comments

I will booked bus ticket on September 6 2018 but bus will cancelled at the last time. Still not refund not credit in my account..
ticket no: TM8S97790373
Pnr no: RBADAA228
Please do the need full, ...

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