[Resolved] Redbus — ticket cancellation facility not provided (vinayaka travels)

ravikrishkadali

from Hyderabad, Telangana

Address:

9999

Sir,
My name is ravi kishore on 22.11.2017 i booked ticket for my father from marturu ka to hyderabad. Actually my intention is to book from marteru but mistakenly it is mentioned as marturu ka. After booking the ticket i realized the mistake and contacted immediately the red bus customer care but they said it not possible to cancel the ticket and no money will be refunded and even not possible to alter the ticket. I want justice for this transaction.

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Dec 23, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

Red Bus Customer Care's response Hi Ravi,

Greetings from redBus!

We do understand your concern. However, we are sorry to inform you that ticket cannot be cancelled as per the policy shared by the operator.

Thank you for your understanding.

Regards,
-Team Redbus

Nov 22, 2017

Updated by ravikrishkadali How can you say sorry sir!! Red bus is a reputed organisation ..one should have minimum comman sence for customer requirements...on what trust we again book tickets in red bus...this is unfair .