[Resolved]  Redbus — ticket cancellation money not refunded

Address:

Linea Lilly Apartment, G6, #19,5th CROSS,13th Street, Prakruthi Town ship, Kalyan Nagar, 560043

I booked my bus ticket by redbus on 23 sep 2019 (Ticket number (Tin): tnam64432899 from bangalore to pollachi for travel dated 27 sep 2019 & return on 28 sep 2019 from pollachi to bangalore. (Ticket number (Tin): tnam90408958.

Both tickets are cancelled by me on 26.09.2019.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Iam pasting the mail which i got from redbus after cancellation.

Your ticket has been cancelled successfully and we have initiated the process to refund rs 1116 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tnam90408958
From: pollachi
To: bangalore
Date of journey: 28/09/2019
Travels: rkg travels
Bus type: a/c semi sleeper (2+2)
Boarding time: 09:30 pm
No of seats: 2
Seat number: 15w, 16

Best regards,
—
Team redbus

2)
Your ticket has been cancelled successfully and we have initiated the process to refund rs 1080 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tnam64432899
From: bangalore
To: pollachi
Date of journey: 27/09/2019
Travels: rkg travels
Bus type: a/c semi sleeper (2+2)
Boarding time: 10:15 pm
No of seats: 2
Seat number: 23w, 24

Best regards,
—
Team redbus