Redbus — Ticket Cancellation money not refunded to my account

Redbus — Ticket Cancellation money not refunded to my account

N Naveen Manickaraj Nov 1, 2022 Nov 9, 2022 This thread was updated on Nov 9, 2022

I booked my bus ticket by REDBUS (Ticket number (TIN): TRA[protected] from Coimbatore to Chennai for dated 4th Oct 2022) and the ticket amount was INR 2, 100/- and cancelled it on 29th Sep 2022 (tracking number is[protected] But my problem is that still I have not received the refund amount in my bank account. Even escalated to Grievance officer. Why they are not refunding the cancellation amount is a big question and my request is to please refund my money. Please give me some response as soon as possible. Looking forward for your cooperation and quick response. Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 9, 2022

Verified Support

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.