[Resolved] Redbus — ticket cancellation mount is not refund.

[Resolved] Redbus — ticket cancellation mount is not refund.

G gayathriburle from Salem, Tamil Nadu

I booked my bus ticket by redbus on 25 august 2018 (Ticket number (Tin): tm9p11842562 from ongole to bangalore for dated 13 september 2018 that tckt amount refund was 659/- rs. And cancelled it on 25 august. But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days today date was 18 october but not receive refund money still today sir. Why they are not refunding my cancellation amount and. I request is to please refund my money. Please give me response as soon as possible. Looking forward for your cooperation and quick response. Was this information helpful? No (0) Yes (0)
Nov 23, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 19, 2018 Red Bus Customer Care's response Dear Gayathriburle, Greetings from all o[censored]s, here at redBus ! Thank you for reaching out to us for the refund related issue for the ticket number TM9P11842562. We would like to inform you that the refund of Rs.659/- has been done on 25th August 2018 with the ARN no:[protected]. We request you to get in touch with the respective bank with the ARN number. Please feel free to get in touch with us in case of any further assistance. Once again, I thank you for choosing redBus. Have a great day! Regards, Team redBus
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