Redbus — Ticket cancellation refund not credited

I mallesh

Dec 24, 2022

Website:

redbus.in

This is VENKATA SREENIVASA RAO, we booked ticket on[protected] from Chennai to Hyderabad Ticket no : TRD[protected], due to my personal reasons I cancelled the ticket, today[protected] redbus mentioned in cancellation policies, cancellation refund will credit in 5 to 7 working days, it's been 16 days cancellation refund payment not yet credited even we are not getting customer care team to talk regarding this, in redbus help chat box showing that case details not found

Redbus help automatic chat messages is not helpful, we want to talk with redbus team and resolve this issue as soon as possible

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Red Bus Customer Care

from Bengaluru, Karnataka

Dec 27, 2022

Verified Support

Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.