Redbus — ticket cancelled but not refund amount

Address:

Namakkal, Tamil Nadu

Dear sir i m ticket cancelled but not refund amount.but redbus site display your amount creited your debitcard but not credit my account.plz help me.Transaction ID: 38757111 Refund Amount 801.00 Track Refund Namakkal > Chennai 5 April 2015, Sunday Track Refund Ticket ID : TH4Z52635372 Initiated The refund has been initiated. In Progress The refund is in progress. Completed We have processed the refund amount. Update : The refund amount has been credited to your card. Mode of refund DEBITCARD VISA XXXX-XXXX-XXXX-4846