[Resolved]  Redbus — ticket cancelled - refund not received

Address:

Bangalore, Karnataka

The travels cancelled my ticket through redbus from chennai to dindigul with ticket number (Tin): tmce93852415 rupees of 495/_ not yet received my refund so please kindly help me to get my refund. I have called customer care they sent a arn number but it says the number is invalid when i entered gst port. Before i called i checked the refund status for that i have received a message as "will be refunded within 7 working days".. I have included the message screenshot 2 times i have called and got the message. 20 days had gone. But i did not receive refund. So please respond and please solve my problems
Thanking you