Redbus — Ticket did not get cancelled due to technical issue

ABHISHEK.C.G

Dec 9, 2022

Address:

Jp nagar

Hello team, i had booked a bus for 08/12/2022 at 11.45 pm but due to uncertainty i had to cancel the bus on 07/12/2022 at 6:30Am.. When cancelling the bus the cancellation charges showed to me was around 310rupees.
I had successfully cancelled the bus yet the cancellation did not go through in the background, due to which i never got my refund nor the tickets got cancelled.
Additional i never got a call from bus management regarding my bording details during the boarding time.

Can you please look into it and get my refund back

The account details
Registered name- Abhishek
Registered number - [protected]
Registered email-
[protected]@gmail.com and abhishek.[protected]@gmail.com

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Comments

Red Bus Customer Care

from Bengaluru, Karnataka

Dec 18, 2022

Verified Support

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.