Comments
Dear Anaj David Reji,
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TRBJ73698419.
We understand how troublesome an experience it has been due to bus cancellation. Please be rest assured, the feedback has been registered and sensitized with Kallada Travels (Suresh Kallada) to prioritize our customers for a hassle-free journey.
The bus operator has agreed to provide a refund entirely. The refund has been initiated from our end back to the source account.
As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus
Below are the refund details:
Refunded Amount: Rs.5875.80/-
Initiated on: 1st November 2022
Source: PayuUPI
ARN Number:[protected]
If you do not receive this amount within the expected time, please reach out to the Bank customer care team using the number mentioned on the back of your card with the above-provided ARN number.
We made two attempts to speak to you on 99XXXXXXX66 to share the update regarding your query.
Stay safe, stay healthy!
Your redBuddy
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TRBJ73698419.
We understand how troublesome an experience it has been due to bus cancellation. Please be rest assured, the feedback has been registered and sensitized with Kallada Travels (Suresh Kallada) to prioritize our customers for a hassle-free journey.
The bus operator has agreed to provide a refund entirely. The refund has been initiated from our end back to the source account.
As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus
Below are the refund details:
Refunded Amount: Rs.5875.80/-
Initiated on: 1st November 2022
Source: PayuUPI
ARN Number:[protected]
If you do not receive this amount within the expected time, please reach out to the Bank customer care team using the number mentioned on the back of your card with the above-provided ARN number.
We made two attempts to speak to you on 99XXXXXXX66 to share the update regarding your query.
Stay safe, stay healthy!
Your redBuddy
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Greetings from redBus Team!
We are checking on your concern and we will get back to you soon with updates.
Please allow us some time.
Thank you
Team redBus!
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.