[Resolved] Redbus — Ticket not booked...Amount not refunded | |
Hi, I have booked a ticket from chennai to karur in vivegam travels using REDBUS. Ticket booked date: 07/11/2016 Travelling date: 10/11/2016 The ticket was not booked due to some network problem..But the amount for that ticket has been taken from my account. I got a message from redbus saying that, "your amount will be refunded to your account within 7 working days". But still i didn't get that amount. Ticket amount: Rs.550 Trip id (or) Reference number sent by redbus:[protected] Please respond to this email ASAP. Was this information helpful? | |
Dec 24, 2016 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 23, 2016 Red Bus Customer Care's response Hi Karthik, Greetings from redbus!! Due to technical issue the transaction was not successful. We have initiated the refund for the transaction, it will be reflecting within 7 bank working days. We request your kind understanding in this regards. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, Redbus Team | |
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