[Resolved] Redbus — ticket not booked but amount deducted

Sarkale Sandesh

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421202l1

On 28th april i was trying to book bus ticket from dombivali to vadodara. After paying ticket amount 450/- it was suddenly showing some error. Ticket was not booked but amount from my bank account deduced.
Plz refund my amount as early as possible.
This thing is happening frequently on red bus app. Plz find a solution to reduce error.
Amount to refund 450/-

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 4, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Red Bus Customer Care's response Hi Sarkale Sandesh,

Greetings from redBus!

We are sorry for the trouble caused. The refund of your transaction[protected] Rs 420 was initiated from our end on 2nd May 2019 to the original payment source used for this transaction. The bank ARN number for the same is 75120339123000270156517. Please check with your bank with the help of the given ARN number if you have not received the refund yet. Thanks for choosing redBus.

For any other questions please write to us at https://www.redbus.in/info/redcare.

Regards,
Team redBus.